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Privacy Policies

At West End Imaging, we respect our customers and understand your concerns regarding privacy. West End Imaging makes every effort to ensure the privacy and ongoing security of our clients.

West End Imaging does not share your personal information with outside companies for the purposes of marketing their products or services to you. However, West End Imaging may share your information with outside companies that perform services for West End Imaging, with appropriate measures designed to make certain that your information is used solely to provide the services you requested of West End Imaging and not for any other purposes. Additionally, West End Imaging may share account or other information when it believes that it is necessary to comply with law or to protect our interests or property.

West End Imaging may use your personal information and email address to send out email and direct mail to our customers about promotions or upcoming sales. If you do not wish to be contacted by email and/or direct mail, please either submit an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , titled, “No phone or mail offers,” or give us a call at 800-856-1069. Upon submittal of your request, please allow one week to process your request. Thus, you may receive some email or direct mail after your request has been submitted, but before we have had a chance to process it.

Registration
In order to use our website, a user must first complete the registration form. During registration a user is required to give a name and email address. We use this information to contact the user about our services even if they have not placed an order.

Order
We request information from the user on our order form. A user must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). This information is used for credit card authorization and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the user.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.

Customer Service
We communicate with users on a regular basis to provide requested services. Both our production and customer service staff use email and phone information to communicate with customers about issues pertaining to their orders.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Business Transitions
If WEST END IMAGING should go through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the users’ personally identifiable information is to be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Links
Our sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Supplementation of Information

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.

If customers have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.

Contact Information
If customers have any questions or suggestions regarding our privacy policy, please contact us at:

Customer Service
WEST END IMAGING
67 W. East Street, Suite 105
Simi Valley, CA 93065
800.856.1069

 
 
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Toll Free: 800-856-1069
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